“Always assume goodwill. When something is said or done which harms you or interferes with your physical or emotional well-being, if you assume the person was acting with goodwill, you will respond with respect and caring instead of anger and confrontation. It opens the lines of communication instead of setting up defensiveness.”
— Candee Van Iderstine, 68, Davidsonville, Md. ("15 Lessons For Lasting Love," Washington Post)
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